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duties of operations manager and mind map


Today’s news blog is about the safety and health responsibilities of OPERATIONS MANAGERS for exhibitions and conferences, though they do relate to other types of events and work environments.  This describes some of the skills and knowledge necessary to comply with legal requirements and duties of care


First and foremost, they must have a level of competence in health and safety planning and management (or be supported by someone who is competent). To see more about competence, have a quick read of our blog 5 in this series. Normally this academic level of knowledge will at MANAGING SAFELY CERTIFICATE. (or equivalent level ) This is a course, which is normally of 24 hours duration plus a knowledge test and a small project to undertake and write up. The course concentrates on the level of knowledge needed for supervisors and managers. 


The Operations Manager (O.M.), although a different title to those posts indicated in the regulations associated with construction sites, is likely to be one of the identified duty holders so it is important that they understand the need to get things right.


The g-Guide lists some of the duties of the O.M. but there are others, which might arise, depending upon the nature of the event, structures and activities. They include for example;


Pre event plans and considerations (think venue, what you want to achieve and how it can be achieved).

Setting a suitable budget.

Appointment of competent contractors.

Creation / co-ordination of safe systems of work, management systems, checks and records for all aspects of work and services.

Emergencies and contingencies.

Environmental management issues.

Appoint Floor Manager (competent health and safety specialist practitioner).


In adition to health and safety laws and duties of care, there is also a similar requirement made under an item of law called the Occupiers Liability Act. This law extends duties of care beyond those of health and safety laws. Here the duties fall on the occupier of land, premises etc. This will include both full time occupancy and short term tennancies. It relates to the liability of occupiers for injuries and harm which might occur including 'out of hours' periods, greater responsibilities to children and (under certain circumstances) to trespassers

This may sound quite intimidating, and it is if the O.M. tries to ‘wing it’ in any way. The secret is for them to know their limitations and to either stay within them or to seek professional support  (from the start) if needed.  It is likely nowadays that your venue will insist on having professional support in most circumstances.. 


 For further advice or assistance from The Safety Organisation our contact details are at the top right corner of all pages of our web site.

 If you have arrived at this post directly, to see other news / blogs in this series, click on the news / blog tab above right.