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Day 5 - Floor Managers

CONTINUING OUR ADVICE BLOG - FOCUSING ON EXHIBITIONS AND CONFERENCES

 

The term FLOOR MANAGER, has come to represent the person responsible for managing safety (health etc) issues during build, show and breakdown phases. They may also have helped with advice and documentation during the planning phase also. For anyone other than experienced organisers, this (planning phase service) will be anything involving temporary structures or unusual/higher risk elements. Please remember that FLOOR MANAGER is a term used almost exclusively within this sector of events work and may be open to interpretation and variation. The term ADVISOR or SUPPORT is probably a better description of what they do.

 

The floor manager helps to keep roles simple and their skills enable both enable the production manager to concentrate on their core work whilst keeping your client (who carries the overall responsibilities) legally compliant. Whilst they may dress down for work on site, they are nevertheless professional and highly qualified people.

To be able to recognise competence in this field you should be looking for a qualification of National General Certificate (by qualifying bodies such as NEBOSH, CIEH, IOSH etc) as an absolute minimum level (higher is preferred). You should find out what else they do to keep their knowledge up to date. You would expect to find other qualifications such as for fire, first aid, water safety etc. If they are members of a chartered association such as IOSH, CIEH, ROSPA, IIRSM, you are looking for a membership level above introductory level. To be a member of these organisations you have to prove your competence to them, so that takes away some of the work from you. They will have a certificate to prove this. The other elements of competence are experience and skills. These can be proven by asking to see some of the documents they have written over a wide range of events and evidence of repeat business. Don't be afraid to ask them for references or make contact with their clients to make sure that they have not just been there for experience, 'on the back' of someone else.

As you might reasonably expect, this type of work needs to be insured. Probably the most important insurance for their work is PROFESSIONAL INDEMNITY. This will cover their advice to you in case anything goes wrong. Insurance companies also demand high standards before granting PI insurance. Your floor manager should also of course have public liability, employee insurances. Optional are travel, equipment, legal (etc) covers.

Duties of floor managers

Primarily they are there to independently monitor compliance and provide advice. Their knowledge and experience can be both a life saver and help your company to learn and develop too. We notice that with our support in respect of H & S, the quality of work of our regular clients improves year upon year.

They are also there to provide you with and experienced source of knowledge, often accompanied by practical advice on how to implement what might be needed to do.

They are not there to get in the way of what you do as a team or individually. Our policy is to find ways to help to make things happen not to stop things from happening or causing extra work.

 

For further advice or assistance from The Safety Organisation our contact details are at the top right corner of all pages of our web site.

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